About Shenzhen Assistant.
Shenzhen Assistant is a human local-operations service for hardware founders and small teams working in Shenzhen. We handle the practical side: arrival, housing, workspace, getting around, logistics and errands, so you can spend your time on the product.
Who runs it
Monica Ding leads operations and is your point of contact in Shenzhen. You explain the situation once, in plain words, and she takes it from there. A local team behind her knows the city and speaks the language. Monica on LinkedIn ↗
What we help with
- Arrival and connectivity: eSIM or local SIM, getting Alipay and WeChat Pay working, airport or Hong Kong border pickup, and a hotel in the right district.
- Housing and workspace: apartment search and viewings, landlord communication, residence registration appointments, coworking or a private office, and lab basics.
- Getting around and meetings: drivers and interpreters for factory and supplier visits, and appointments with banks, clinics and local offices.
- Sourcing support: OEM/ODM supplier shortlists, factory meetings, Mandarin–English interpretation and prototype quotations, worked to your brief.
- Logistics and remote support: package receiving, sample pickups, international shipping with carrier rules checked, and errands after you have flown home.
See everything we handle and our packs.
How we work
- Scope, fees and outside costs are agreed before work starts.
- Nothing is bought or signed without your approval.
- We take no commissions or referral fees from anyone we recommend, including manufacturers.
- Every task has a named owner and closes with proof: a photo, a receipt or a short note.
We complement your makerspace, engineering partners and suppliers rather than replacing them. We are not a manufacturer and we don't do your engineering.
Free resources
- Shenzhen tech calendar of hardware, maker, robotics and AI events, also available as a calendar subscription.
- Field notes: a weekly look at what's on.
- Shenzhen app guides for payments, transport, food, shopping and housing.
- Shenzhen Tech Events, a free Chrome extension.
- Newsletter with Shenzhen tips and service updates.
Company details
Shenzhen Assistant is a service of Gauss Labs Limited, Room 9, 4th Floor, Beverley Commercial Centre, 87-105 Chatham Road, Tsim Sha Tsui, Kowloon, Hong Kong. We deliver local assistance in Shenzhen. For logos and descriptions, see our press and brand kit.