Time zones
Your working day starts as Shenzhen’s ends.
We handle the back-and-forth during Shenzhen hours, so you start your day with a clear update instead of an open question.
Ongoing and remote support
Still in Shenzhen, even after you fly home.
The trip ends, the work doesn’t. There’s always a parcel to collect, a supplier to nudge, a document to pick up or a problem that needs someone in person. Keep a named operator in Shenzhen who already knows your project, and stop chasing things across time zones.
- Someone who knows your project
- Updates ready in your morning
- Monthly support or one-off tasks
Sound familiar?
Things that still need a person in Shenzhen.
In person only
Some things can’t be done by email.
Collecting documents, dropping off a part, checking on an office or talking to a building manager. We go.
Things go quiet
A supplier has stopped replying.
A polite follow-up in Mandarin, a call or a visit if it’s needed. We keep you informed and never commit you to anything without asking.
What we take care of
A pair of hands that stays.
One person keeps the history of your project, so you never have to explain it twice.
- Errands and in-person tasks across the city.
- Follow-ups in Mandarin with suppliers and service providers.
- Receiving, pickups and forwarding
- Check-ins on an office, apartment or delivery.
- A regular update with a running log of what’s done.
- Flexible scope monthly support or one-off tasks.
Usually part of
Ongoing and remote support
Monthly support for founders with regular work in Shenzhen, whether you’re here part of the time or not at all.
How it works
Message us. We sort it. You get proof.
The same four steps every time, whether it’s one errand or a month of setup.
- 01
Tell us what you need
A few lines are enough. After the first reply we talk on WeChat, Telegram, WhatsApp or email.
- 02
Agree the plan
Scope, our fee, any outside costs and what “done” looks like, before anything starts.
- 03
We handle it locally
Your operator coordinates the people involved and checks with you before any decision or spend.
- 04
Proof it’s done
A photo, receipt or short note when it’s closed, with anything still open clearly flagged.
You’re not on your own
One named contact. A local team behind her.
Monica Ding leads operations. You explain the situation once, in plain words, and she takes it from there.
The team knows the city, speaks the language and follows things through, so you don’t have to chase anyone. Before anything happens you know the plan and the cost, and when it’s done you get proof.
- Scope, fees and outside costs agreed before work starts
- Nothing bought or signed without your approval
- No commissions or referral fees from anyone we recommend
- A named owner and a completion record for every task
Questions
Good to know.
Do I need a monthly plan?
No. Many founders start with a one-off task. A monthly plan only makes sense once there’s regular work, and the scope is agreed with you up front.
Will it be the same person each time?
Yes. You have one named contact who keeps track of your project, with the team helping behind the scenes.
Can you speak to suppliers on my behalf?
We pass on messages, follow up and report back. We don’t negotiate or commit to anything without your explicit approval.
What hours do you work?
We work Shenzhen business hours and agree response times with you. This isn’t a 24-hour emergency service, but you always know what to expect.
Let’s take something off your list
What do you need done?
A few lines are enough to start. Tell us what you’re working around and when, and we’ll come back with a plan.
A real person reads every request.
No payment, no commitment. We review it by hand and reply by email to talk through scope and availability.
Requests are saved to a private inbox and reviewed by hand.